LET'S MEET ONLINE

LET'S MEET ONLINE! Call (512)560-2609 or email helpimnotageek@gmail.com and set up a time for a session. It works really well. We talk on the phone while I see your screen.

Tuesday, March 5, 2013

Places to find REAL Geeks


Today’s post is a little different. I want to share with you some things I have been learning while trying to make connections. One place I am contacting is small IT companies. These are companies that are started by people who are real Geeks. They know how to repair computers and they often buy, sell or repair all types of technology. 

The very first thing you should do when you are going to purchase a computer is ask WHAT AM I GOING TO USE THE COMPUTER FOR? If you just want to type some papers or look at Facebook online and email a bit you will not need a brand new computer with lots of memory. However if you are wanting to watch movies or edit photos and video you need a computer with enough memory and speed that you do not have to wait every time you click until the computer works. Always be ready with that information when you talk to someone about purchasing.
I started by looking at http://yelp.com. I think that YELP is a good place to look when you are wondering about a service (or restaurant, or business). Many businesses are listed and ordinary people who use their services write short reviews of their experience with the business and rate them with one to five stars. Usually you can learn a lot by reading what people say about businesses and how many stars they give. There are always some customers who are not happy, but if it is only one or two out of 25 usually that is a pretty good sign.

Here are some of the companies I learned about through Yelp.

StarTech PC 




PC Genie 
Voted the #1 Computer Repair place in Austin in 2012. They have a page on recycling computers. They will take your old, non fixable equipment (Desktop Computer, Laptop Computer, Hand Held Device, Mobile Phone, Games Console, or Flat Screen Monitor). Shocking Fact: Up to 20 million “obsolete” PCs are discarded annually in the USA alone. They say, “let’s waste less” 

Nerd Austin




Mr. Notebook



Mr. Computer 

Computer Medic of Austin



If you need a new computer or laptop and cannot spend what it would cost to get a brand new one you may want to check out these businesses (first on Yelp to see what other customers say!). Most of them have used computers for sale at a very affordable price.

Questions to ask about a used computer purchase:
1.  How long will this computer in it's current condition last?
2.  Are there some things that cannot be loaded on this computer? (older computers have smaller memories than newer ones and you may not be able to install more memory.
3. How long is the warrenty on this computer? As soon as you purchase the computer use it as much as you can during that time to be sure it does not have problems. 

Besides the savings when you purchase a used computer think also of the fact that you are keeping one more computer from being thrown into a landfill, at least until you are done with it!

P.S. I have I’m not a Geek listed on Yelp. If you have worked with me and have anything to say feel free to rate your experience and write your comments!

Tuesday, February 26, 2013

Clean Up and Maintenance of Your Computer

This is one of those important things that no one tells you to do and you always feel uncomfortable knowing that there is probably something you should be doing. Then if your computer breaks down one day you think it must be your fault. 

Actually taking good care of your computer is not too difficult or confusing. There are things that you can do beyond what I talk about here, but they are not necessary for most home users. See links below if you want to know more.


There are things that EVERY computer owner should do regardless of if you are using Mac or PC and then a few specific things to each operating system.

  1. The MOST important thing to do for any computer is to BACK UP regularly. It can (and does) happen that your computer completely shuts down. You do not want to lose all of the files that you have on your computer, so it is important to have a second copy. You can use an external hard drive, a CD or DVD, or somewhere on the Cloud using a service like Dropbox, iCloud, SkyDrive, Google Drive or one of the many others. Here  is a link to several reviews of free back up software. http://www.techsupportalert.com/best-free-backup-program.  When you back up your files are all backed up so that you can get to them again, but not your programs. If you want to have a backup of all of your programs so that you do not have to download them individually again you can use Acronis or Norton Ghost which will "take a snapshot" of your whole hard drive. 
  2. Physical cleaning of the outside of your computer. This is important because the crumbs that get into your keyboard, the dust that gets into the fan and the general grime can cause your computer not to work as well as it can. Here are suggestions for each of the parts.
    • Screen - Use screen cleaner that does not have ammonia or alcohol. For a laptop, set the back of the screen onto a towel or something soft on a table while holding up the keyboard with one hand. Spray the cleaner onto a soft cloth and clean the screen gently with a circular motion.
    • Keyboard - Using a similarly damp cloth clean the outside of the keys. Use compressed air to clean out the crumbs and dust that collects under the keys. You can use an antibacterial wipe on the keys since lots of hands touch a keyboard.
    • Wipe outside with the damp cloth.
    • Clean up the files on your desktop by either putting them into folders that are meaningful OR moving them to other folders in your file system. Each thing on your desktop takes up some of the memory that your computer needs to run. Your computer can slow down if there are too many things just left on the desktop.

    Always do the updates that your computer recommends. Most of the time a window will pop up saying that you should update something and you can press OK or cancel. If you always cancel these things you may be stopping your computer from doing some things that can really help.


    One more good habit to get into is to empty the trash weekly or even daily depending on how much you use your computer. Everything in the trash is taking up some of your memory until you empty it out. The whole reason that the trash can exists is so that you can change your mind and drag something back out of the trash if you decide that you need it. Once you are sure that everything is not needed empty what is there so that it does not take up space.

    Use a surge protector for plugging in your computer. If the electricity is interrupted (like when you are struck with lightening) it will protect your computer from burning out.

    Completely shut down and restart your computer regularly (maybe overnight?). When your computer shuts down and restarts many things happen in the background that clean up some of that background stuff that the computer automatically does.

    PCs (by this I mean any computer that is not a Mac. It could be IBM, HP, Dell or one of many other companies. You should add these practices to the above in order to maintain your computer. 
    • Make sure you have a good Anti-Virus program and that you keep it up to date. There are lots of Anti Virus programs that you can download and you probably have one that came with your computer. There are free ones  http://www.techsupportalert.com/best-free-anti-virus-software.htm and also ones that you can pay for like Symantec, Norton or Barracuda. Do not load more than one on your computer because they can conflict with one another and will not be effective. 
      • Regularly download updates because hackers are always busy creating new ways to get into your computer. If you want to avoid getting a virus there are a few things that you can regularly do. 
      • NEVER open links from email if you don't know the person or even if you know them and they JUST sent a link with nothing else. There are hackers that send out email with a link and make it look like it is coming from someone safe. The link might open to a website with an automatically downloading virus 
      • Do NOT trust any email from a bank, PayPal, Amazon, Western Union, or any company that looks legitimate, but tells you to give them an account number, send them money or anything that sounds fishy. It probably is a scam. There are lots of these going around and it is REALLY easy to click on a link from one of these to find out more, but it is better to just delete them. If it is from a real company they will NEVER ask for personal information like account numbers in email. You can often look in the TO: section at the top to see who it was sent to. If it was sent to a bunch of people that you do not know it is spam.
    • Defragment your computer hard drive monthly. As you save, delete and move your files around they create gaps in the hard drive space which are not used because they are small bits stuck inbetween other stuff. Defragmenting pushes all of the stuff together creating more open space. This is less important than it used to be since Hard Drives are bigger than they used to be, but it might help if your computer is running slowly. The Defragmenter is on your computer. Most likely you will find it under System Tools-disk defragmenter.

    On a Mac
    1. Remember the things above that appled to both computers. Macs have TimeMachine installed which can do your back ups on a regular basis. There are some features of other programs that you can pay for which TimeMachine does not have. Macs get fewer viruses, but it can still be an issue. You can pay for a virus protection program or get one free. Here is a link to a free one: http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition.aspx
    2. If your Mac gets slow and bogged down there are a few things you can try to see if they will help. Your Mac has something called Disk Utility which is a program that you can run to see if there are any problems on your hard disk and it will fix them. You can find it by clicking on Mac HD, in the Applications File under Utilities. You can also run a program like Onyx which can clean off the HD of any issues that are slowing it down. Some articles I read called for using the Disk Utility regularly, like every three months. 
    MacWorld's Maintenance Calendar - MacWorld offers a free download of a calendar to remind yourself when to do different maintenance tasks. http://www.macworld.com/article/1133696/maintenance_cal.html

    For even more on cleaning your mac look at this MacWorld article:












    Monday, February 18, 2013

    Ten Tech Skills That Everyone Should Have: Part Two

    Here are five more tech skills that EVERYONE should have. If you need help with any of these you may want to give "I'm not a Geek.com" a call at (512)560-2609. I am looking for some people who want to try learning long distance (giving me access to your computer screen so I can see what you are doing), so even if you do not live in Austin give me a call or email to helpimnotageek@gmail.com  

    Now to the tech skills:

    DO YOU KNOW HOW TO USE NETIQUETTE WHEN USING THE INTERNET?

    Internet/Email/Social Media etiquette - The proper way to use the internet, write professional emails, use social media in relation to your job.


    The main rule to this Net-Etiquette is to consider who you are sending something to. Often people do not think before pressing "send" and end up forwarding lots of junk to other people or saying something private to a whole group. If you use ALL CAPS in an email it is like yelling since there is no intonation when someone reads your note. Also, it is easy to be misunderstood when you are sending a joke or being sarcastic. Be careful.


    The first link takes you to Wikipedia which is a great place to learn many things. This article is helpful, but in some places difficult to understand. The second link is an online book which is much easier to understand and you can choose which pages you are interested in reading.

    Netiquette - Wikipedia

    Netiquette - Online Book - This one is easy to navigate

    DO YOU KNOW HOW TO MAKE YOUR COMPUTER SECURE AND SAFE?

    Some security and safety issues are: Antivirus, spam, phishing, sharing too much personal information sharing, stalkers and more. It also involves creating good passwords.

    Most of us know what a Virus on your computer is and what spam is, but you may not have heard of phishing although it has been around a long time. Phishing is when someone sends you something in email that looks legitimate, but is not. They often have links to what looks like your bank or paypal, but actually are not. The goal of people who do this is to get secret information from you like your bank account number, passwords or other information.


    When I get anything asking me to click on a link (URL) first I look to see if it is from someone I know. If not, I roll the mouse over the URL and it shows in the bottom left corner where it is really going. It may look, from the address like it is going to Paypal, but when I roll over and look at the left bottom of the screen it shows that actually it is going somewhere else. If I am not sure I just delete it. People who send messages will understand and resend the message if they do not hear from you. You should also never send messages that just have a link and no message.

    Link to more information about phishing
    http://en.wikipedia.org/wiki/Phishing

    Cyberstalking means that someone is trying to harass you with multiple emails or saying things that are not true about you through Social Media

    More about Cyberstalking
    http://en.wikipedia.org/wiki/Cyberstalking

    Google How You Can Protect Your Family Online - This has lots of links to information that is readable about different things you might need to know.
    http://www.google.com/goodtoknow/familysafety/

    Common Craft Video - How to make a good password
    http://www.commoncraft.com/video/secure-passwords


    DO YOU KNOW WHAT YOU SHOULD BE DOING TO REGULARLY MAINTAIN YOUR COMPUTER?

    Look for more information about this in the post coming next week called "Clean Up and Maintenance of Your Computer"

    DO YOU KNOW HOW TO FIND PROGRAMS AND APPS THAT YOU MIGHT WANT TO DOWNLOAD TO YOUR COMPUTER OR MOBILE DEVICE?
     
    There are so many apps (applications or programs) available and it is hard to know which ones are good and how to choose. 

    Quixey is a helpful search engine that will look for all kinds of apps for you. There is a way to look for only free apps for a PC, paid apps for a mobile device

    FreeNew (FN)
    This is the place to go to find free apps for many different devices and download them easily, even doing several at once.  

    DO YOU KNOW HOW COPYRIGHT HAS CHANGED IN THE DIGITAL AGE?
    With the addition of computers and the ease of copying and pasting everything Copyright has totally changed. It used to be something that only librarians, inventors, musician, artists and writers needed to think about. If you do anything that you would not like to see replicated somewhere else without your permission (photography is one example) you should take a look at the Library of Congress' Copyright Page.

    http://www.copyright.gov/ 


    These tips are rewritten and reworked from  http://educationaltechnologyguy.blogspot.com/2012/01/10-tech-skills-every-student-should.html

    Tuesday, February 5, 2013

    Ten Tech Skills That Everyone Should Have: Part One

    This post is based on a blog that I read online a while ago. I thought it had some helpful tips, so I have edited it and added a bit of my own stuff. It was written by someone who was thinking about what students need to learn about using technology in school. We are all long passed school, so I wonder how many of these skills you feel comfortable with? Here is the URL of the post it is based on:

    http://educationaltechnologyguy.blogspot.fr/2012/01/10-tech-skills-every-student-should.html




    Do you know how to do an

    effective Internet search?

    Common Craft videos are a great, simple and fun way to learn things about technology. This one is about searching. It does have some extra words on it to protect people from downloading and using it because they make their money from people who subscribe to use the videos.

    Common Craft Video on Web Search Strategies



    Do you know how to create, edit, and save

    documents, spreadsheets and presentations?



    These are common uses for computers. Almost everyone knows how to create, edit and modify documents. There are many people who are unsure of themselves when it comes to spreadsheets or presentations. Most people use Microsoft Office to create documents, spreadsheets or presentations. 

    There are other low cost and even free options now. Open Office is a free product that is very much like MS Office. You can download it for free and try it out. When you save your document you have to tell it that you want it to be a .doc so that anyone can open it. Otherwise it is automatically an Open Office document and can only be opened with that program. When I downloaded the newest operating system to my Mac none of my Intel programs would work. MS Office was one of the casualties. I have downloaded and used Open Office and it takes the place of word just fine. I have not tried it for presentations.

    Another possibility is Google Drive. It used to be called Google Docs and was upgraded to Google Drive. The difference is that you can download a program to your computer so that you can access your Docs even when you are offline. A future post will have more about Google Drive. It has a word processor, a spreadsheet and a presentation software and some other things. All of your documents are automatically saved and you can even share them with other people and work on the same document collaboratively.




    Do you know how to get help when you need it?



    Recently I have learned that you can find answers to almost everything by just going to Google and typing in what you want to know.  I am soon going to do a post on maintaining your computer and so just to be sure that I don't miss anything important I am going to go to Google and type "computer maintenance". In the first page of links I will probably find links to some very helpful pages. The main problem with this approach can be that you do not understand what they are trying to tell you. If that is an issue here are some links to other sites that may be helpful.


    This site is a lot of fun. It is posted as a letter to your parents where you send them videos about things that they may need to learn. You fill in all of the blanks and then press the PREVIEW button at the bottom and it takes you to where you can watch the video. This is a great way to learn and there are lots of choices of videos.


















    Can you type?



    For the longest time I have been told that "soon people will not need to type because they can just talk to their computers." This has been possible for a long time and maybe sometime we will get used to doing it. Until then it really makes a difference in how fast you can get something done if you can type. Here are a few free programs you may want to try:



    Typing Tutor - This one has games

    If you want to pay for a great program my favorite is Mavis Beacon. There are many others. Just do a Google Search!





    Do you know how to use Social Media

    (Facebook, Twitter, YouTube, Flickr, etc...)?


    There is so much to learn in this area. It is like an explosion. The Internet used to be static, meaning that it basically stayed the same. You could not change anything on the Internet. Now everything has changed. You have the power to add, comment, post, and change many parts of the Internet. The most popular is Facebook. Many people have gone to using it as their main way of communicating with other people. There are also many more. I am adding links to many of them. It is not the purpose of this post to explain how to use them all. If you would like me to write specifically about one of them or a part of one of them (more than I have in other posts) please let me know.



    I have run out of time for this posting, so I will have to do the second five in the next post. Let me know what you think I may have missed and what you want to learn about!






    Thursday, January 24, 2013

    Facebook-Constantly Changing

    I guess Facebook has to keep changing in order to be responsive to all of their customers. It can be frustrating to think that all your privacy settings are set up and then to find out that Facebook has changed around how it works. Recently, it seems to me that they have been trying to figure out how to make your experience using Facebook more secure without losing all of the possibilities for networking that is the central purpose of the program.

    I just read an article from USA Today (a paper that I usually do not take too seriously) at 
    http://www.usatoday.com/story/tech/columnist/komando/2013/01/18/kim-komando-facebook-settings/1827413/ 
    It was sent to me by a friend and the article did have several good recommendations. One overall suggestion is that it is good to check your privacy settings every once in a while to be sure they are how you want them to be. 

    Facebook has added a new link to the right of your name at the top that looks like a lock with three lines next to it. When you click on it and the window opens up you can answer three questions. Who can see my stuff?, Who can contact me? and How do I stop someone from bothering me? Under these three questions is the link to See More Settings. When you click this it will bring you to a place where you can go into each one of your privacy setting areas and make changes. To make a change to them you click on the EDIT link, type in your changes, and then close the window. 

     





    There is also a link here for looking at your own profile so you can see the way it looks to someone else who comes to your page. That is really helpful because you can get a feel for what people are seeing about you and decide whether you want to be more private or more public. 

    To get there go to your privacy settings and look for the words "view as" in this view you will be able to see what people coming to your page see and also check if it is different for the public, your friends and friends of friends.

    I suggest you take some time to click through these things and see what you think about the way your Facebook is set up. If this does not make sense to you or you have more questions please do add them as comments to this post and I will get back to them.


    Monday, January 21, 2013

    Tips on Working with Windows 8


    First a quick review of Windows 8 after about a month of use


    I like it. It is not intuitive (easy to figure out), but when you have figured out how to do things it works quickly and smoothly. I like the look of it. So far I have been able to download the apps that I need, but I really don't need many. It comes with Microsoft Office 2013 which is only out in trial form right now, but when it comes out it will automatically be updated on my Surface and I will have it without having to pay huge fees. 

    The keyboard takes some getting used to and I am much better typing on my MacBook keyboard. I think with practice I can get used to it and not make so many mistakes. It is easier to use than the screen keyboard on the iPad or the screen keyboard that pops up on the Surface. I do not have an iPad keyboard, so I assume that if I did it would work like this does for the Surface. 

    So, how does it compare to the iPad? They are just different, but both of them are great. The Surface does not have the camera quality that the iPad does and so it does not work well for taking picures or even for just looking at them, but it is OK.

    Here are some tips for things that have baffled me that I figured out:

    1. Closing programs

    ONE
    I am in the habit of closing programs that I have been using so that I do not have too many open at the same time. On most computers having too many programs running at the same time can cause the machine to run really slowly. For this reason it bothered me when I kept opening different things in Windows 8 and did not know where they went or how to close them. Here is what I learned:

    Windows 8 is not like most operating systems. It has a way of keeping programs open without using a lot of the memory. It does not matter how many programs you have open. 

    TWO
    When a program is open it shows up in the top left hand corner when you put your mouse there. You can then click on it and it will appear in place of the program you were on. Another way to switch is to use the touch screen if you have one and swipe to the right or left and if you have several programs open you can switch between them easily. If you do this slowly and do not slide the whole way across you can create two programs that are open next to each other.
    THREE

    I really like the way that you can close programs with a touch screen even if it is not necessary. All you need to do is using one finger and swipe from the top to the bottom. First the program shrinks to a small rectangle and then you can get rid of it by swiping clear off of the screen at the bottom. 




    2. Shutting down the computer

    According to Windows website http://windows.microsoft.com/en-US/windows-8/settings-search-shutdown-basics#1TC=t1 (there is other helpful information on this website.) 

    "In Windows 8 and Windows RT, there's really no need to shut down your PC completely—put it in sleep mode instead. This uses very little power, your PC starts up faster, and you’re instantly back to where you left off." 

    They say that if it runs out of power it will automatically save everything and then shut down so you don't lose any of your work. If you just close your lid the Windows 8 chooses the sleep mode automatically.

    The Shut Down Menu is still available by sliding your touch finger from the right side toward the left or putting your mouse pointer to the top right corner and then sliding down to the Charms Menu (that is what Microsoft calls the bar that shows up at the right side.) Then click on or touch Settings, which is the Gear at the bottom of the Charm Menu. You will see the familiar Power Symbol and when you touch it you will have the choice to sleep, shut down or reboot. 


    3. Filing email

    I have been using the Mail Client that comes with Windows 8 for reading my email. It was not hard to set it up so that it downloads my Gmail. When it was set up it added all of the same folders that I had created on Gmail, but it was not clear at all HOW I could get my mail into those folders. This is also fairly easy once you figure it out.

    When you are in Mail and want to file a message, slide up from the bottom with your finger or the mouse. Click on the icon that says MOVE and then click on the folder that you want to move it into. It has to be one of the folders that you have already set up in your email program before.


    4. Creating new Folders

    This was one of the most puzzling things for me. There did not seem to be any way to set up new folders and I searched and searched online for the answer and could not find it. I finally learned that you cannot create new folders or even delete folders in the Mail program on Windows 8. All folders must be created, reorganized or deleted using the email program that you normally use. For example, I have a gmail.com address, so I have to log into my Gmail account online and make any changes to my folders. The changes are made also in your Mail program on Windows 8.

    You Ask, "So, why not just use the Online program like Gmail?"

    Sometimes (like when on an airplane, riding in a car, or at a location without WiFi) you may want to keep up with your email. If you open your Mail program in Windows 8 all of your email is downloaded to your computer and then you can look at it and respond even when you are offline. The responses do not get sent until you are online again, but at least they will be saved and waiting for when they can be mailed.


    I know that there will be other things that come up as I use this operating system. If you have any questions let me know and I will see if I can figure them out and post the answers I find. I would also love to hear from you if this blog has been helpful to you. It is hard to know if people are reading unless I hear back from you!

    Wednesday, January 2, 2013

    Freeing up Memory on your iPhone

    In order to write this post I looked on line at several pages and I have tried to note below the URLs of the pages that I consulted. You may find more information at these places, but here is a summary with a few additional thoughts from my experience.

    Check your usage

    Before you start it is helpful to actually know how much memory you have and how much is used. 
    • Open Settings and tap on “General”
    • Tap on “Usage” and look for the storage available and storage used data points at the top of the installed app list.
    Before clearing anything off mine says 2.3 G available, 11.3 G used (the example I show is from the article). I think mine is OK. One of the articles I read said that you should always have more than one G available. if your available amount is in MB you need to clear off some stuff.

    Scrolling further down you’ll find how much space individual apps use. This is really helpful because you may find that apps you do not use take up a lot of space. Any apps that you delete from the Phone can be reinstalled for free if you want them back. 

    1. Delete Pictures

    Make sure first that you have downloaded any  pictures that you want to save to your computer. If you have a Mac with iPhoto it is easy. You can just plug in your phone and choose iPhoto. It will show your phone on the left side and then you can download any photos that you want to keep by choosing them and then choosing "download selected". You will be asked if you want to take them off of your phone. OR you can choose "download all" and all of your photos from your phone will be downloaded. It helps me to download them in groups because I don't do it often enough and so there are usually several events with pictures. I give them a name, choose the photos and click download selected. I choose delete from iPhone because I do not want to have all of those photos on my iPhone. Later I create albums of certain photos on my Mac and then put them onto my iPhone.

    If there are photos on your iPhone that you do not want to have there you can go to Image Capture in your Applications Folder with your iPhone plugged in. It will show all of the photos that you have on the phone. You can choose the ones you do not want OR all of them and press the circle and line icon to delete them. 

    You also may have something called a PhotoStream turned on. This is a record of all of the pictures that you have taken. To turn it off go to SETTINGS and choose PHOTOS. In the Photo settings you can turn on or off the PhotoStream. If you turn it off it automatically removes all of the pictures that were in the PhotoStream in the first place which saved me LOTS of space.

    I am not including instructions on how to do this on a PC because there are so many different ways. You may use Flickr, Picasa, or some other software. These are all free and are great ways of saving your photos.

    2. Change the format of the music you have

    "A little-heralded feature of iTunes 9.1 (My addition: The version of iTunes on your computer is the same that is downloaded to your device, so to find out the version go to your computer and look under iTunes>About and it will tell you what version. Mine is 11.0.1.) is the ability to convert higher bitrate songs to 128kpbs AAC files for iPhone or iPod Touch sync with iTunes. How do you do it? It’s a simple check box option in the Summary tab when your iPhone appears in the iTunes source list. When the box is checked, on the next sync, all your songs on your iPhone that are not 128kpbs AAC files will be removed and then re-added, being converted on the fly.
    The first time I did it, about 400 songs on my iPhone needed to be converted. It took about ten minutes to do the conversion. Once the first large conversion is done, the iPhone syncs your music as fast (or slow) as it ever did (unless you’re refreshing your iPhone’s library every time you sync). If you keep “convert higher bitrate songs to 128kpbs AAC files” checked, any new songs added to your iPhone will automatically be converted.It’s important to note that this on-the-fly conversion does not alter your original files inside your iTuneslibrary — those will remain at whatever bitrate and in whatever file format you had them in.How well does this work? I saved a whopping 1.5GBs of space on my 8GB iPhone. Others here at TUAW saved between 2-5GBs. Of course, how much space you save will be dependent on what bitrate and file type your songs are now."
    Make sure to click on APPLY on the bottom of the screen after you make the changes. On mine it did take a while to download the new versions. I had 352 songs. Now I have 2.6 G available and 11 G used. I saved .3 Gigabytes or 300 Megabytes... not a lot, but some.

    You an always just delete the Music you do not listen to temporarily. It is stored in iTunes and can be added back easily.

    3. Change email settings:

    Download Fewer Emails
    You can limit the number of emails that your iPhone downloads for each email account you have configured. Needless to say, the fewer emails downloaded, the less disk space they’ll take up.
    • To set this limit low, tap “Settings” from the home screen.
    • Tap Mail, Contacts, Calendars.
    • In the Mail part of the page that shows up, choose "Show".  In the “Show” line, you can set the phone to show only your most recent 50, 75, 100, or 200 messages. The lower the number you use, the less disk space the emails will take up.
    Mine was already set to the lowest, so that is not somewhere I can get space on my phone.

    Delete Emails Sooner

    When you delete an email on the iPhone, the disk space isn’t immediately freed up. Instead, that happens when the iPhone periodically clears deleted content from its memory.
    You can free up disk space by making sure that those messages are actually cleared after being deleted. 

    Once you get it set up here is how your iPhone works:  
    1. When you click on the Mail program and then get to the INBOX the mail that you have received is downloaded from an email server somewhere to your phone. In SETTINGS>MAIL, CONTACTS, CALENDARS choose your email address. If you then go to ADVANCED you can set up your phone to download 50, 100, 150, 200 messages. I recommend that you download 50. That will give you the 50 newest messages and not take up as much space.

    I have a lot of folders for my mail and so if I do not open them the messages that are in those folders on my computer are not downloaded onto my phone and so they do not take up space. If I download them by opening the folder and then want to remove them I have to delete them.


    2. You can also set up where your messages go after they are deleted. This is also in SETTINGS>MAIL, CONTACTS, CALENDARS>EMAIL ADDRESS 2X>ADVANCED. I changed mine to go to the Trash. Now when I go to the TRASH folder it shows me all of the mail that I have deleted and I can choose to delete all of them at once. Unfortunately for me, and maybe for you. I have not been doing this for a long time so I have hundreds of messages in my Inbox that I have to move to the trash one by one before I can actually clear them from the phone.

    4. Delete Voicemails
    iPhone voicemails aren’t fully deleted until they’re cleared. Sure, you can mark the voicemails as deleted, but they’re still on the phone — taking up disk space — until you clear them.
    I usually don't delete my voicemails just because I might want to look at them again sometime. I know how silly that is. Actually there are two steps to deleting the voicemails from the phone. If you don't do the second one, clear the deleted messages, you will still have them on your phone and you can restore them if you want to. Here are steps to fully delete your voicemail.
    1. Tap the Phone icon.
    2. Tap the Voicemail icon in the bottom right.
    3. If you have deleted messages that haven’t been cleared, the Visual Voicemail list will include an item at the VERY bottom of all of the messages called “Deleted Messages.” Tap it.
    4. In that screen, tap the “Clear All” button to permanently delete the messages and free up that valuable disk space.
    When I did this my usage changed to 2.6G available and 10.9 G used. I guess that .1 G is not worth enough to open up more useable space.


    5. Delete Apps that you do not use

    iTunes keeps track of all of the apps that you have purchased (including the free ones). Even if you delete them from your iPhone you can download them for free again later. The list you first saw when you checked your usage told you what size different apps are. I found out that I have Pages on my phone. It takes up 289 MB (that is a lot!) I do not use my iPhone for writing, so I will take it off. There are other apps that I have downloaded to try (especially for free!), but don't use, so I can delete them. 

    I could delete apps right from the Usage screen. If you click on an app it takes you to a screen with a DELETE button at the bottom. Click DELETE and it is removed from the list.

    This made the most difference for me so far.  I now have 4.2 G Available and 9.4 G used.

    6. Delete past Chat discussions

    Maybe that is not such a necessary tip. It did not change my numbers at all. Maybe it was less than a MB, so it did not show up at all. I am not a big texter, so that may be the reason.


    7. Remove watched Videos

    In order to delete a video that is on your iPhone you first get to the list of videos and then touch the one you want to delete and drag to the left. The red Delete button appears and when you click on it the video is deleted. 

    This is a video that shows how that works.


    8. Prefer Standard Definition Videos

    In the explanation above about changing the format of movies I also checked that I Prefer Standard Definition Videos. When there is a choice between Standard and HD it will choose the Standard. This should not affect the way it looks on the iPhone since the screen is so small.


    A BIT OFF THE TOPIC, BUT HELPFUL
    In writing all of this up I came across a software called Tune Up My Mac that goes through your Mac to see what it has on it that is extra and may be causing it to run slowly. My computer has been running slowly, so I thought I would give it a try. For free you get a scan where it finds those extra files and then in order to remove them you have to purchase the software at $39 for a one year license. I decided to purchase it because I wanted to see how it would work.
    Here is a link to it incase you are interested.
    Tune up my Mac


    P.S. After writing most of this and giving you my final total I found more mail that I could delete and learned about the PhotoStream. My final usage is 5 GB available and 8.6 GB used! I still have mail to delete and remove. It has been great figuring this all out. I hope it is helpful to you.