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Showing posts with label download. Show all posts
Showing posts with label download. Show all posts

Sunday, August 30, 2015

Help I Have Two (or more) Accounts

I don't know about you, but I signed up for two Google accounts and then I used both of them at different times. It is confusing and I wanted to consolidate them into one account. I was able to do it, but it was a little complicated. In this post I will list the steps to use to consolidating Google Accounts.

1. Find out what is on the different accounts. 

  • In the top corner when you are logged in you will see your information. 
  • Click on the picture or your email address on the far right and choose MY ACCOUNT.


2.  A webpage opens up with all sorts of ways that you can work with your account. Choose Delete My Accounts or Services.
3. After you click again on Delete my Account this will give you a list of what is on your account. You will have to spend some time looking and thinking about what is on your different accounts, what you want to save, what you want to move to the combined account and what doesn't matter. It is a little scary to click on Delete My Account for the second time, but it really just gives you information. You are not deleteing your account yet. 



4. Once you have decided which account to keep and which to delete you will have to deal with all of the content that is in the account that you are going to delete. Some of the information will transfer to your other account, but some of it will have to be downloaded to your computer and then uploaded to the other account.

Google is clear about the fact that the data in your account belongs to you and you have the right to download that data. Here are some examples of ways I could deal with the data from my account. 

  • Blogger - I would need to download my blog and then recreate it with the address I want to use and upload it again.
  • Drive - I would share all of the documents and folders in my Drive account with the email address of the other account. Then when they are deleted in one place I will have them in the other.
  • Gmail - I would probably download my mail and have an archive on my computer rather than uploading it again to my other address. I could forward any mail that I want to be sure is in my other account.
  • Photos - I would need to download my photos from this account and add them to the other account.
  • YouTube - I would need to download any videos and upload them to my other account.
  • Calendar - Most likely I would just let this be deleted because I would be using the calendar on the other account. I suppose any appointments I need to show on my current calendar could just be added.
  • Chrome Sync - I wouldn't worry about this because it is just my bookmarks.
  • Contacts - I would need to export my contacts from one account and then import them into my other account.
There are a few other services that Google owns, so you will have to take each one individually and decide what you want to do with it. 

After looking at all of that you may think that it is not worth all of the work to combine the accounts. You can just leave them both up there and use only one of them from now on in order to make it less confusing. One will have current info and the other will be an archive. 


If you decide to do the transfer there are two choices once you have emptied out one of the accounts. You can DEACTIVATE or DELETE the account. When you delete an account you can NEVER use that username again. It is gone. When you deactivate the account the account and the information that is left in it is kept in an archive and if you ever want to use that account again you can activate it. 

If you are wanting to do this, but need a little comfort and a little walking through call (512)560-2609 or email me (helpimnotageek@gmail.com). I can connect with your computer. It does not matter where you are I can help you out :-)


Tuesday, February 18, 2014

The End of Windows XP

As I write this the end of Windows XP is soon and sure. The website where I learned about it (http://go.cmitfranchise.com/dump-xp) gave this time-
Countdown to the Death of XP
52:10:40:53
Day(s)Hour(s)Minute(s)Second(s)

When you read this more time will have passed.

They give many good reasons why you should make a change in your Operating System before then:
  • When the end comes Microsoft will not be sending updates. These updates are important because they often fill security holes and not having them will make your computer vulnerable to viruses.
  • The drivers for XP will not be updated, so if you get a new printer or other device the XP will not be able to connect and work with it.
  • The will also be ending their support for Microsoft Office 2003.
  • This is also the end of Microsoft Security Essentials.
WHAT SHOULD YOU DO?

CHECK TO SEE IF YOU HAVE WINDOWS XP

Depending upon your current operating system you can check this in different ways. Right now there are mainly four versions: Windows XP, Windows 7, Windows Vista and Windows 8 or 8.1.  It is easy to know if you are using Windows 8 or 8.1 because it looks so different. Here is an example of what you will see when you turn on your computer:

If you have Windows 8 or 8.1 you do not have to do anything.

If your computer has a desktop with a picture and a START menu in the bottom left corner you have Windows 7, Windows Vista or Windows XP. To find out which one of them you have you want to check the Properties. 

One way to do that is to open the START menu and find the word 'computer'. Right click on the word computer and choose Properties.

Another way is Click the Start button Start button, click or type Run at the bottom of the menu and then, type winver into the space that opens up


Press enter and a window will open up that will tell you the version.











IF YOU DO HAVE WINDOWS XP

It is time for you to make a change.

It is possible that your computer is old and slow and it is time to upgrade by getting a new computer. This may be the easiest solution, but I know that everyone cannot afford to do that.

If that is not true of your computer or you can't afford to buy a new one you can download the new Operating System by going to:

Look for the words  
  • Here is a summary of the requirements.  This may not be meaningful to you, but the Windows Upgrade Assistant will tell you if your computer can run a new operating system.
    • Processor: 1 gigahertz (GHz) or faster
    • RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
    • Free hard drive space: 16 GB (32-bit) or 20 GB (64-bit)
    • Graphics card: Microsoft DirectX 9 graphics device with WDDM driver
  • If your computer is too old it may not be able to run a different Operating System. 
If your computer can run a new Operating System the first step is always to back up all of the files on your computer. Backing up is a whole subject to figure out. Look at the link below for more information.


In order to upgrade you will have to remove your files and programs from your computer and put them back in after you have run the CD that will install the new version of Windows. This is a complicated process and it is made more confusing if you have lots of software downloaded onto your computer. It is not hard to back up your files and settings and then reinstall them (there is a program that will do that for you), but then when you are done you will have a "clean install" withouth any software that you downloaded before. You will have to find your CDs or look online for where you downloaded them and get them again. If you have old versions you may have to pay for newer versions.

If you have very little software or just want to start out over again without all of the programs you used to have the upgrade will work easily. You can upgrade to Windows 7 or Windows 8. Windows 7 costs a little less, but since it is not the newest version it will need to be updated sooner than Windows 8. 

Here are some articles on the web about upgrading your version of XP. 

This webpage has a step by step tutorial and a video to explain what you need to do.

A helpful article on upgrading to Windows 7

Recommendation to buy a new PC rather than just upgrade.

Comparison of Windows 7 and Windows 8

You will have to purchase the new operating system on disks. It will cost from $75-$125 depending on where you buy it and whether you by Windows 7 or 8. Since 8 is new it is a bit more expensive.

Here are some places online that you can order it. You can also find it at local Computer Stores and stores like Staples or Office Depot.

eValue Software

Microsoft Store

Amazon


WANT TO BUY A NEW COMPUTER?


My main advice is to start with a few questions:
  • What are you going to use it for?
  • How much do you have to spend?
I have a 13 inch MacBook. Even though it cost more at the beginning I felt it was a good value because it had a camera and microphone built in. Also, it seems to work without having to download lots of drivers or add on other components.

How to Buy a New Computer
http://www.wikihow.com/Buy-a-New-Computer

Finding the Right One for You -http://www.techradar.com/us/news/computing/best-computer-how-to-choose-the-right-one-935053

Buying a Refurbished Computer
http://www.computerhope.com/btips/desktop.htm

Helpful Laptop Buying Guide
http://reviews.cnet.com/laptop-buying-guide/

DESKTOP
PROS - stable, you might be used to having one and just want to replace it. If you do not use WiFi in your home and your computer plugs into the Internet with an Ethernet cord a desktop is a good answer.
CONS - With a desktop you are tethered to one spot. You cannot bring your computer with you anywhere.

LAPTOP
PROS - Can do everything a desktop can do. Is portable so you can work anywhere. If you have WiFi in your home you can sit in any room or even use it in the kitchen. 
CONS - The screen size is more limited than a desktop. Laptops are too heavy with a large screen. 

TABLET: Pad, Nexus, Surface, Asus, etc... 
PROS - Tablets have a touchscreen, which can be a good thing. Make sure to try it out at a store to see what you think about it. They are lightweight and easy to bring anywhere. They have a camera built in so you can take pictures and store them there or upload them to Picasa or another program online. There are a lot of apps that you can download for free.
CONS - For lots of typing with it you may want to purchase a separate keyboard. It is possible to print from these, but not easy to set up. 



Friday, August 19, 2011

I've Downloaded Something and I can't find it!!

Where do items go when you download them and how can you find them?

Usually when you download something you are asked where you would like the item to go. If you are like many of us you have often just pressed OK and the item downloaded, but you are not sure where it went.






SET UP WHERE YOUR DOWNLOADS GO



First of all to set up WHERE your downloads go you must do it in the browser (a browser is a program that allows you to search the Internet). That is either Firefox, Internet Explorer, Safari, or any other browser. You can choose to download things to the default folder which is usually called downloads OR you can designate another place where you would like your downloads to go. To do this in a Mac go to the Preferences (located under the name of the program). It is usually under General. On a PC you will use the TOOLS menu and choose Options. Once you set this up you should know where your downloads are going and be able to find them.


DOWNLOAD FOLDER


Most programs have a folder called "downloads" where anything that is downloaded goes to automatically. Once you find that folder you can put a copy of it on your desktop so that it is easy to find.
On a Mac there is a copy of the downloads folder on the bottom left on the dock. If you would rather have one on your desktop here are the steps.
When I search for the word Download using Sherlock (the magnifying glass) on my Mac it finds the folder for me.
I can click on it then and it opens and I can see where it is sitting.
I can also press control while I click and choose Make Alias and an alias of the folder will be made. This is not a copy, but just a pointer to the real folder.
Then drag the alias onto the desktop and now it will be easier to find.


I do not have pictures for the PC, but the process is the same.
  1. Search for download using START>SEARCH
  2. When you find the folder click on it. A window should open showing you where the folder is. 
  3. Right click instead of CTRL click and choose Short Cut instead of Alias. A short cut of the download folder should appear.
  4. Drag the short cut to the desktop and now when you download something it will be easy to find.
LOOKING FOR SOMETHING YOU DOWNLOADED, BUT CANNOT FIND

But what if you already downloaded something, but you cannot find it? There are several ways to search your computer to find something. On a Mac you have Sherlock (see image above), represented by a magnifying glass. When you put a little information into the box that you know is part of the download the computer will search all over and give you a list of what it finds. If you do not have success this way you can go to the Finder (just click anywhere on the desktop) and on the left side you will see the words "search for" and "yesterday" "past week", etc... This will also return a list of items that were saved or downloaded on those days.

On a PC you can also search for what you have downloaded or saved. Click on the START menu and look for the word Search. This will open a window where you can designate what you are looking for and the computer will return a list.

Hopefully this has helped you to find what you downloaded. If not, feel free to contact me at http://helpimnotageek.blogspot.com for some one on one help! Next week is Facebook week, so look forward to Facebook tips.