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Wednesday, October 31, 2012

Locked out of my Own Computer!!

Here is a question a PC user asked me:

"Someone played around with my computer and I can't log in any more. It keeps giving me the hint question and when I type in the correct answer it keeps telling me that it is not correct. What do I do?"

This is something that happens to people and so there are lots of places to look online to find help. Unfortunately if you have been locked out of your computer you cannot get online to get help or even see this blog. 

In the hopes that someone with this problem can find this blog I will put the solution that I found online here.  Since there are a lot of different versions of Windows this may or may not apply to your computer. It is advice for someone with Windows XP who has not put in an Administrator password.

I have not done this, so I cannot be sure that it will work. In fact, there may be many different reasons that you are locked out of your computer, but this is the first thing to try:

1. Boot up (Turn On) your computer.

2. Before it starts up hold down F8. This is one of the keys on the top row.

3. When it starts up you will see a black screen with white words.  It will ask you if you want to start in SAFE MODE.

4. Choose to open in SAFE MODE.

5. It will take a while, but when it opens you should see the regular desktop and be able to get into an account called Administrator. Usually a new Windows computer is shipped out with an Administrator account with no password. If you have not put a password onto it you can still get in as an Administrator which will allow you to do anything you want.

6. With this account you can go to the Control Panel and remove or change the password of the user that you usually log into.

One other video on YouTube that I watched showed how you can just type in Administrator into the log in window that comes up. If no password has been set you can just click OK and it will open up the computer. To change any password at that point you can go to the Control Panel.

If neither of these things works for you I am sorry to say you may need to take it in to someone professional who can help you.


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