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Thursday, July 24, 2014

Avoiding a Virus

Malware and Viruses are constant problems when using a computer. Because everything seems so invisible when using a computer a virus really seems impossible to predict or to find. So, the result is that many of us are always fearful that we might get a virus and are not even clear how it happens. 

The best defense against viruses is to be prepared and to not get them in the first place. There are a few things that you can regularly do in order to prevent getting viruses.

1. Most Importantly make sure that you have installed on your computer effective virus protection software. The most common ones are McAfee and Norton, which both have an annual fee. They are both very good. A free one is called AVG. If you go to the first link after you search for AVG you will come to the paid version which costs approx. $40/year. Keep looking until you find the actual free version. It is not as powerful as the paid version, but it does what you need it to do.

2. Back up, back up, back up!!!  I cannot emphasize this enough. Unless you do not care about anything on your computer and don't mind losing all of it you need to back it up on a regular basis. The frequency of your back ups depends on you. If you use your computer a lot once a week is good. If you just use it now and then maybe once a month is OK. If you have a business and depend on that data daily every day backups are good. There are online programs that you can purchase for around $40 a year that will do a regular back up to a server somewhere (in the cloud). Those servers are also backed up on a regular basis. This type of software is a simple solution. 

Another solution is to get a back up drive. There are drives on sale at Office Depot, Staples and many other places. They usually plug in using a USB plug. If you have a Mac you can use Timeline with an external drive to back up your files. If you do not have a Mac you can use any of the back up softwares with a removable drive rather than the cloud. This is so important that if you don't understand what is written here you should find someone to help you. 

There are two types of back ups.  One is a data back up. This is what most back up software does.  It will make a copy of all of your files and data (information saved on the computer), but it doesn't save programs. This type is the most common. Many people keep the original disks from the software they purchase or have paid for them and know that they can download the software again. The other type is an image back up. This is much more extensive and will copy all of the programs on the computer as well as the data/files. If you use a data back up you still need to make sure that you have copies of all of the programs you have added to your computer. 

3. NEVER click on a link or an attachment that you are not sure about. There are many negative hackers who can even make your email message look legitimate and put a link into it that opens a virus on your computer. If I get a message with a link from someone I know, I open a new message put in their address (never reply) and ask if they sent it to me. Most likely they did not and will let you know that. If they did send it you can ask them to send it again. People I know would not send a link without explanation and so often without asking I just delete the message.

4. If you are not sure about a link and it looks legitimate you can hover your mouse arrow over the link. Usually in the bottom left corner of your screen you will see the actual URL that your computer will take you to. If you do not recognize the link or it doesn't seem to be related to the sender do NOT click on it. Any legitimate company will send you a link with their company name in it (like 


You can go to a Geek (look online for computer repair in your area) and ask for help or call the 800 number of your computer maker. If you have backed up your data or have an image of your computer they can help you restore it. If you don't care about what was on your computer before you can reset it back to the way it was when it was new. One big problem with viruses is that they multiply, so it is possible that people in your contact list will get email that looks like it is from you with a link they should not click on. For this reason if you know your computer has a virus immediately take it off the network. For wired computers unplug them from the ethernet cord. For WiFi computers go to the set up and end all of your Internet connections.  

Computer viruses are changing and getting stronger all of the time. One recent malware is called Cryptolocker. It will scan a hard drive and then encrypt files so that they can no longer be opened. The only way to get them back is to pay anywhere from $100-$300 to de-encrypt them. That is why it is so important to follow the prevention tips above. 

If you do click on something and get a CryptoLocker message or something like that immediatly disconnect from the network. This is one thing you can do to keep from using your contact list to send out other messages that may infect other machines. 

Friday, July 4, 2014

How can I figure things out on my own?

It is likely that many of the people who read this blog already know this or already think this way, but I thought it was worth mentioning. It took me a long time to think of the Internet as the FIRST place to look when I needed something. This is one of those things that I think is a brain changing thing that technology can do. (good or bad?  I don't know)

Searching the Internet is an amazing way to find out what you need to know about ANYTHING!

I do this often. I go to Google and put in almost any words that apply to my situation. At the end of this article are links to other search engines that are very helpful. Google is not the only search engine, but it is the one that is most commonly used. The best way is to put in ALL of the words that describe it and depending on what you find take out words one by one. 

I am telling you this at the risk of losing business!  However, I am in business to help people to be successful using technology and there are always people who learn best from other people. 

One Example:

My iPad, my iPhone and my Computer are not syncing.

I first try typing in all of the main words of the sentence above and before I have even typed in all of the words the suggestion comes up:

On the first page most of the choices are from Apple Support. I know this because below the title of the page on the first line is the URL of the website.  Most of them start '' or '' The first page listed may answer your questions. Sometimes the text below the URL will be enough to let you know if this answers your question or not. Apple includes some screenshots and also links to other articles that might answer questions. 

All of the other Apple sites lead to other Apple help pages. They might have the answer to your problem. There is one that says Discussion in the URL. I find these particularly helpful because other people often have the same issue and in the discussion it is solved. 

Finally below the first 7 responses is one from '' and then one from YouTube. I usually go then to the YouTube answer because they are often helpful.  Here is the YouTube for this question. 

As I listened to this one I realized that it could be confusing or helpful depending on your prior knowledge and if you use a Mac or PC. 

It does take patience to look through the sites and try things and then keep searching, but you are often able to find a solution this way. It works for me!

Specialized Search Engines - Travel - Travel - a search for holidays returns Jewish holidays only! - a Christian search engine Returned "Should Christians celebrate holidays" and "Are Christian Holidays Pagan in origin?" among others. - people search - search yourself and see what you find... 

Tuesday, July 1, 2014

Downloading Books from the Library

It is time for vacation and this year we took a REAL one! We spent two weeks on the Greek Islands!  We went to Rhodes, Kos, Patmos and Samos. If you want to read more about that or look at more pictures you can look at my trip blog

Since I knew that there would be plenty of relaxing time and definitely lots of time on airplanes I downloaded a bunch of books from the Public Library.  It was GREAT!  I think that most public libraries have a Virtual Library where you can check out books and download them to a Kindle, iPad or even your computer. At my library there is a huge collection of text and audio books. On my iPad I have a free Kindle app. It compares pretty well to reading books directly on a Kindle. I have compared the two and the Kindle does really have clear text, but in general I don't notice a difference.

First of all, you have to have a library card. They are free for anyone. You just go to the library and show them something that proves you are a resident. I think that even an energy bill with your name and address on it works. You might want to check with your library first though.

Next you need to go to their website and create a web account. I have been using Dashlane to keep track of my passwords and it is great for the library account. For my library I have to put in my library card number as the username and it is about 10 digits. It is nice to have it automatically filled in by Dashlane.

Now just go to the Virtual library and look for a book you want. When you find one click "Borrow". If you want it in Kindle form it takes you to Amazon where I click on Check out the book now and it appears on my iPad!  Just like the physical library and physical books there is a date when the book is due, but unlike physical books where you can forget to get them back and incur a fine, the book just disappears from your device. You can renew books if you know that you will not finish them by the due date.

I checked out 4 books and finished 3.5!


Each time I have checked out a book I learn more about how this works. At times it can be confusing, but I have found it worthwhile!